Your customers are your greatest asset, and rewarding their repeat business is essential to achieving aggressive growth. By mining the comprehensive customer data that you own, you can determine...
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In this simple guide, we highlight the twelve most essential research areas that technology evaluators need to include in their evaluation journey. The checklist is broken down into three stages...
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As diners from the Millennials and Gen Z generations become important contributors to the buying mix, factors used to measure customer experience change and evolve. These groups demonstrate...
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Giovanni's challenge was to elevate corporate support to a growing network of stores and franchise owners, helping them embrace and utilize POS technology for future growth.
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When McDonalds became the first restaurant in the world to adopt the digital point of sale (POS) system in 1973, it was a game-changing moment. In the fifty years since, POS systems have evolved...
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The Relationship Between Customer Loyalty and Profitability Customer loyalty and restaurant profitability are intricately tied to one another. According to the Gartner Group, nearly 80% of your...
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Customer Data is a Goldmine Restaurant owners nationwide are brainstorming strategies on how to not only survive the pandemic, but create real, long-term relationships and income by increasing...
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The financial and economic impact that COVID-19 has placed on restaurants cannot be overstated. Virtually every restaurant owner has been forced to adjust their operations in some way. Restaurants...
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The past few months have caused massive and rapid changes throughout the restaurant industry, thanks to COVID-19. Restaurant owners are looking to emerge from the pandemic stronger than ever to...
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You’ve been a responsible business owner, despite the turmoil that the restaurant industry has recently undergone. You’ve put new policies in place, and have done your best to prioritize the...
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For restaurants, the pandemic is the start of a new normal. Off-premises dining became the only option for restaurants to bring in sales during COVID-19. It’s wise for restaurants to be set up...
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Even before the coronavirus pandemic, online ordering was already a huge and lucrative opportunity for restaurants, with over half of restaurant spending projected to take place off-premise in...
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The current Coronavirus (COVID-19) pandemic is having a major impact on all sectors of public life. The need for social distancing to slow the spread of the coronavirus has led to voluntary and...
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Customers Expect Superior Restaurant Experiences A restaurant’s brand is no longer just about the food. Now, the restaurant customer experience (CX) plays a vital role in which restaurants...
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Maintaining and growing a loyal customer base is essential for the success of any business, and is especially true for pizzerias. Research has shown that it is five times more expensive to acquire...
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A key factor to staying relevant and competitive in the ever-more-crowded quick service restaurant (QSR) sector is leveraging every technological advantage you can. One QSR technology that has...
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Pizza connoisseurs have a lot of options to choose from these days. You might have the best pizza in town, but in this competitive environment, if you aren’t using marketing and retention tools to...
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We live in an era of unprecedented connectivity. The increased internet usage of today’s consumers provides abundant customer data that smart business owners can leverage to drive revenue. The...
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Pizzerias rely much more heavily on technology today than they used to. Pizza POS software developers are always innovating and adding new features as needs arise in this ever-evolving industry....
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Remember that moment when you opened your next location (or first pizzeria)? Or when you realized that your customers loved the modification you made to the menu or the tweak you made to the...
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