“Prior to HungerRush I was using Aloha, but that system was not user friendly and I was unhappy with their customer service. When I experienced an issue and needed them the most, I called their customer service department for assistance and it literally took them 3 weeks to get back to me. That was unacceptable. When I heard that HungerRush’s customer service had a wait time of 30-60 seconds, I was sold. HungerRush has a lot of excellent features, but my favorite thing about them is still their excellent customer service. As an owner, there’s a real sense of peace of mind there, and that’s important to me.
As far as the POS itself is concerned, I love the dashboard and the system’s ability to send emails to me with store details and updates. The labor management component is amazing and the system as a whole is incredibly intuitive. HungerRush’s POS has so much capability, so many features – Aloha just didn’t offer advanced tools like these. HungerRush lives up to all of my expectations and is everything HungerRush said it would be – and more. It is a great POS system and we truly love it.”
John Martin
