Issue link: https://insights.hungerrush.com/i/1413560
Danny's Pizza Improves Customer Satisfaction and Restaurant Operations with HungerRush ® POS System Danny's Pizza and Pasta, located in Tega Cay, South Carolina serves a piece of New York in every bite. Owners Dan and Amber Margies cater to a loyal crowd, filled with transplants from the Northeast US that long for a taste of home. The restaurant is also an avid supporter of education, with a booming catering business to support the local schools and other organizations. Involved in the restaurant since its inception, Dan and Amber acquired the business in 2019. While the food has always been outstanding (Dan, the restaurant's namesake, cras the amazing pizza that makes Danny's Pizza successful), the store was lagging in adopting modern technology and required operational improvement. Challenge Amber called on her years of restaurant experience to streamline internal processes at Danny's Pizza, while growing sales and improving profitability. She inherited a point of sale system that was supported by her bank and she dreamed of a more robust system that functioned as an integrated platform with increased functionality. Amber had ideas of POS capability that she wanted but knew more about what she didn't want. "I had a list of frustrations with the old POS system that I wanted to make sure we addressed." Customer Danny's Pizza and Pasta Challenge Enhance the customer experience and improve restaurant operations with an upgraded POS system Results The HungerRush POS system streamlined the processes at Danny's Pizza from order intake to delivery and carry-out, bringing operational improvements and greater satisfaction to employees and customers. Case Study hungerrush.com