Issue link: https://insights.hungerrush.com/i/1413590
Saccone's Pizza Improves Customer Experiences with a Modern POS Solution Saccone's Pizza & Subs, based in Leander, Texas, produces award winning pizza complete with house- made signature sauce. Dan Saccone, Owner, travels the world as a competing member of the United States Pizza Team. Known as "The Big Cheese", Dan consistently places at regional competitions across the US and international events. As Saccone's grew Dan realized that if he wanted his restaurant to continue its upward growth trajectory, he needed to implement a modern, customizable POS system that is purpose-built for pizzerias. Challenge When Dan opened his first location in 1997, he created his own point of sale (POS) system by outsourcing the coding and development to a friend who was supporting the US military stationed in the Middle East. This POS system served well for the first few years, but as the business flourished, Dan quickly uncovered the limitations of his internally developed system. When Dan embarked on his search for a replacement POS system, he had some tightly-defined criteria: 1. The POS soware must be easy to use. Dan wanted an intuitive interface that required little training. In Dan's words, "anyone can walk up and use it". 2. The system architecture needed to be modern - not built on an aging infrastructure - as he wanted it to be longterm and evolve with his business. 3. Platform flexibility was important as Dan wanted to leverage future technology enhancements that could help streamline operations and grow sales. Customer Saccone's Pizza Challenge Replace an aging, home-built POS with a system that he could count on for years to come Results HungerRush ® 's POS system offered a scalable, modern architecture combined with ease of use, providing a technology platform designed for pizzerias that could support Saccone's growth and adaptation to evolving customer habits. Case Study hungerrush.com