Unfortunately, the migration to Thrive's POS system
took a troublesome turn. Flyers Pizza encountered
significant challenges, including the painstaking
task of integrating the Flyers Pizza menu into
Thrive's POS system—which created a multitude of
bugs and implementation issues.
Those problems extended to online ordering, where
web orders failed to seamlessly integrate with the
point of sale. Additional hurdles arose with the
absence of a rewards program—a key component
of Flyers Pizza's business growth model.
Tedious manual efforts further compounded these
issues. Managers and staff were forced to input
coupons and menu revisions at each location, which
became particularly challenging given that Flyers
updated their coupons weekly.
Faced with these operational challenges, Flyers
Pizza knew they needed to take a strategic turn
with their technology.
T H E C H A L L E N G E
Established in 1976, Flyers Pizza, a family-owned pizzeria, has
evolved into a multi-location enterprise boasting ten pizza
establishments.
However, the journey to success faced a significant roadblock during their transition from
RapidFire, their original point-of-sale (POS) provider, to Thrive's POS system.
"Moving to HungerRush point of sale from our
previous vendor is still one of the best decisions
we made." — Matt Ulrey, Owner
