Case Study

How Uncle Andy's Pizza Streamlined Operations and Boosted Loyalty with a POS System Built for Growth

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About HungerRush HungerRush is a leading provider of integrated restaurant solutions that make it easier to delight guests, drive loyalty, and manage restaurants from anywhere. HungerRush 360, our flagship all-in-one cloud POS system, integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible so ware designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. For more information, visit HungerRush.com. www.hungerrush.com He's also noticed a steady stream of redeemed coupon codes, with customers invested in taking advantage of their loyalty rewards—more personal- ized and timely coupons helped motivate customers to return regularly and work towards earning more free pizza. Time is money, and Andy says he and his team save a lot of time using their new POS system and marketing program. Getting this time back allows them to focus on what they do best: providing great pizzas and service to their customers. Despite being a small company with just two loca- tions, Uncle Andy's Pizza now had a custom online ordering system, mobile app, and marketing program just as good as Hungry Howie's, a pizza chain with over 500 locations. R E S U LT S Automated marketing efforts drive customer loyalty and sales growth without li ing a finger. In Uncle Andy's Pizza's November 2022 marketing report, Andy noticed a significant ROI from Hun- gerRush 360 Marketing. The best part was that these campaigns were completely automated and didn't require any extra effort on his end to drum up new business. "I have an 80% delivery rate on my emails, a 19% open rate, and a 1.22% conversion rate. In the month of November, I had 39 purchases and about $1,400 in generated sales." "[My employees] make great pizzas and have really good customer service, but they're not very tech-savvy. So pushing everything online and having these automated coupon codes being created by the [HungerRush] marketing team, having the automatic loyalty, and having the customers manage their own stuff has really helped save our employees [time]." "I'm in the process of re-signing for another three years. So, I plan to be with [HungerRush] for a long time, and I love growing with [them]." "I definitely know [HungerRush 360] is working for me because I'm seeing the redemptions in the system, and they all have unique coupon codes. You could tell that the customers actu- ally are following their points and really enjoy the free pizzas every six orders."

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