01.22
Take
Personalization
Beyond Personal
Pan Pizzas
Having a customizable order experience or adding a loyalty program can have a huge effect on your business.
One HungerRush client experienced a 74% loyalty redemption rate—which is triple the average rate of 20%.
So make it easy for the customers to personalize their order experience, every step of the way.
Here are some great ways to start:
The more convenient your online ordering process is,
the more likely your customers are to stick around.
Those are just a few of the things you can implement right now to optimize your online ordering experience
and keep your customers coming back for more.
Make it easy for customers to log in.
Use a restaurant POS system that allows customers to log in with their social
media or email accounts. This reduces their resistance to making an account.
And customers who make an account are much more likely to stick around.
Allow customers to
save their favorites.
Provide an option to remember past
choices or custom orders and make
it easier for customers to reorder.
Even if it is a pineapple pizza.
Make setting up a
customer profile easy
by offering the ability to save
multiple delivery addresses or
payment methods. Great for when
customers are on the road or for
restaurants with multiple locations.
Implement pre-ordering.
26% of customers say the
convenience of being able to
order their pies ahead of time
makes a large difference when it
comes to choosing a pizzeria.
4 5
%
of consumers say
loyalty programs
would encourage
them to order more.
Use loyalty
programs.
These programs
are easy to
implement, and
they foster long-
term engagement.
34% of people who abandon orders say being
asked to make an account was the reason.
B U T D O N ' T
F O R C E I T !
