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Restaurant Recovery Roadmap

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The coronavirus pandemic has had a profound impact on industries worldwide, particularly socially-oriented services such as restaurants. But like all things, the crisis will pass, and people will start to explore how to resume normal activities. Watch for these telltale signs that recovery has begun: • Social distancing has been reduced or lifted • Businesses that were working remotely return to the office • Events and get-togethers begin again It's crucial to ensure that your restaurant is ready to adjust and kickstart once the pandemic has passed. Here's how to adjust your business model in order to get your restaurant back on track. Will Businesses Return to Normal? Understand How COVID-19 Has Changed the Restaurant Industry Forever 2 Plan to Adjust Your Business Model This pandemic has brought permanent changes to the market and consumer behavior. It magnified a shift that was already occurring in a digital economy: the increase in online ordering. As dine-in options were forced to shut down, restaurants owners realized the only way to stay in business was to offer online ordering, pickup, and delivery. No contact fulfillment options (for pickup, delivery, and payment) were implemented during COVID-19 for both convenience and safety. Additionally, the virus has greatly increased concerns about sanitation and crowds. These are some of the new realities that restaurants will have to address.

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