Issue link: https://insights.hungerrush.com/i/1413608
The restaurant industry has managed to survive unpredictable and disrupting factors before. Natural disasters such as hurricanes, earthquakes, and tornadoes to economic recessions to outbreaks ranging from salmonella and H1N1. The current Coronavirus (COVID-19) pandemic is the latest example, albeit on a larger scale, which initially caused voluntary and mandatory closings of dine-in areas as people needed to slow the virus spread by practicing social distancing. It's crucial for restaurants to have a plan in place for tough times such as these, when customer buying habits drastically and suddenly shift. Restaurants need strategies to adapt to crises in order to remain in business and protect profitability when life becomes more normal again. The two ways of ensuring survival are protecting revenue and reducing costs. And the right technology can help. Protecting Revenue Place a Heavy Focus on Online Ordering, Takeout, and Delivery Events such as pandemics and disasters mean that people won't be dining out like they used to. However, consumers still need to eat (and may be experiencing anxiety over food availability as panic buying causes grocery store shortages). The key to staying in business during times of uncertainty is by focusing your efforts on servicing guests through online ordering, takeout, and delivery (which are allowable under most COVID-19 guidelines). Offer ordering through: Your Website Mobile App Phone Orders Third-Party Services such as DoorDash, UberEats, etc. Offer food fulfillment options such as: Delivery Through your restaurant and third-party delivery services Takeout Pick up in-store, drive-thru and curbside 2