Case Study

Pizaro's Case Study

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Pizaro's Pizza Serves Up a Slice of Customer Satisfaction with Integrated Online Ordering Based in Houston, Pizaro's Pizza is a beloved restaurant first opened in 2009 by Bill Hutchinson. Having previously spent most of his career in the oil and gas industry, Bill discovered his love of authentic Naples-style pizza craing, and with the help of his son Matt, he decided to turn his hobby into a new career. He trained under the guidance of master pizza chef, Peppe Miele, for a year and a half before finally opening what has become one of the most popular pizzerias in Houston, earning it a spot on the Alison Cook's top 100 restaurants in Houston for six years in a row. Aer opening a second location to act as a new flagship store in the heart of Montrose, Pizaro's Pizza has expanded its offerings to include not only authentic Napoletana pizza, but New York and Detroit (pan)-style pizza as well. Challenge With growth, however, comes growing pains. While the POS system they originally purchased was capable of handling their needs as a fledgling business, the increased popularity and expansion of the restaurant brought with it increased demands that their POS couldn't handle. Customer Pizaro's Pizza Challenge Increased popularity and business expansion brought more demand where the existing POS was unequipped to handle. Results HungerRush ® POS with integrated online ordering simplified the ordering process and increased the average customer spend, boosting both profit margins and customer satisfaction. Case Study hungerrush.com

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