Case Study

Giovanni's Case Study

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Scalable Technology from HungerRush ® 's Integrated POS System Helps Giovanni's Standardize Growth For over half a century, Giovanni's Pizza has been a model of restaurant staying power, relevance and growth. With a store count exceeding 110 and covering six states in the eastern US, Giovanni's has built a loyal customer base with the promise of signature food products and recipes that customers have enjoyed for multiple generations. The self-proclaimed "Italian place to be!", brand recognition, customer loyalty, a focus on food quality and working with local owners who are involved in their communities has helped Giovanni's prosper and thrive. Two years ago, Giovanni's stores were dependent on a multitude of POS systems including HungerRush ® in some stores. Many locations still leveraged paper tickets and lacked online ordering capabilities. While Giovanni's corporate office was committed to a hands-on approach in helping store owners grow, the lack of technology clouded visibility into restaurant performance and was hindering future growth. Challenge As the corporate team looked for better tools to assist locally-owned Giovanni's franchisees operate, manage and grow, it was clear that a comprehensive point of sale system with an integrated online ordering solution was a top requirement. "We recognized that the growing trend in the pizza industry was the number of customers that preferred to order food online," says Brent Cordial, Vice President of Operations. "We knew a Giovanni's branded and easy-to-use online ordering solution would provide Customer Giovanni's Pizza Challenge Elevate corporate support to a growing network of stores and franchise owners, helping them embrace and utilize POS technology for future growth. Results The move to standardize the HungerRush POS system across all franchisees introduced technology- driven features such as online and mobile ordering, loyalty and rewards, and advanced reporting to increase sales and profits. Case Study

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